Should I always approve/accept/allow the login prompt?ĭo departmental or student organizational email accounts require MFA?

Why do I get so many prompts to approve my login to Office 365 applications? I set Duo up with an Apple Watch, and I am getting 'session time out' errors when I try to log in to apps on my phone. How do I get back into my account and change my settings? I got a new phone (same phone number) how do I get Duo working on the new phone? I am not getting app prompts on my device's app. I am not getting phone call prompts on my device. Why can’t I use my preferred email program anymore? Then the 'about:blank' page will no longer load and this issue will no longer occur.Need assistance with DUO? If so, please click the link to submit a ticket: To work around this issue, specify the src attribute for the Iframe element as follows. The lack of the src attribute causes the embedded browser to load 'about:blank' in the IFRAME.īecause data isn't based on HTTPS, Office can't allow such navigation to occur. It causes that the iFrame loads the URL 'about:blank' (The Iframe src attribute is set later in the Duo-Web-v2.js file).įor security reasons, Office doesn't allow navigation to any non-https end point within the web view that is shown to capture user credentials. Notice that the src attribute of the Iframe element is missing. When the DUO iframe is loaded from the '.html' file, the code is like: For more info, please contact your help desk.Įven though the custom login page may render correctly from web browsers, the Office application doesn't render the HTML property of the custom login page. Your organization's policies are preventing us from completing this action for you. And you receive the following error message: When you use a custom multifactor authentication login page that uses DUO API with the Office application, the login page will flicker for a moment before it disappears. This article was written by Warren Rath, Support Escalation Engineer.

Duo mfa office 365